Piece of Mind Service Solutions

At Adams Medical we realise that keeping your equipment operational is our priority. As a customer of Adams Medical, you enjoy all of the benefits of a locally present service staff. Whether you are in need of a preventive and corrective maintenance solution, or interested in finding ways to reduce your overheads with the support of a comprehensive, efficient and professional service organisation providing you with total peace of mind. We offer complete service support programs that have been specifically tailored to identify your needs and are committed to maximising your success.

 

A Class Contract

Inclusions: This contract covers all parts and labour for the life of the contract.

Exclusions: *X-Ray Tube, vacuous devices, consumables, operator/patient misadventure & EX factory or customer modifications.

Complimentary: As agreed 3 Preventative Maintenance visits pa or indicative of frequency of use.

Free onsite assessment prior to contract signup.

Optional 1: After hours support for equipment that’s used 24 / 7 (Sydney Metro Only)

Optional 2: EPA CRE testing to ensure your valued equipment meets certification and continues to contribute valuable income to your bottom line.

B Class Contract

Inclusions: This contract covers labour only for the life of the contract.

Exclusions: All parts, consumables, operator/patient misadventure & EX factory or customer modifications.

Complimentary: As agreed 3 Preventative Maintenance visits pa or indicative of frequency of use.

Optional: EPA CRE testing to ensure your valued equipment meets certification and continues to contribute valuable income to your bottom line.

C Class Contract

Inclusions: As agreed 2 Preventative Maintenance visits pa or indicative of frequency of use, for the life of the contract.

Exclusions: All parts, consumables, operator/patient misadventure & EX factory or customer modifications.

Optional: EPA CRE testing to ensure your valued equipment meets certification and continues to contribute valuable income to your bottom line.

D Class Account

This is a charge only account.

Minimum call out charge in Sydney metro area is 3 hours.

Minimum call out charge in NSW Country is 3 hours plus average return travel time.

Minimum call out charge in QLD & VIC Country is 6 hours plus average return travel time locally.

Minimum call out charge in TAS & SA Country is 8 hours plus average return travel time locally.

Minimum call out charge in NT & WA Country is 10 hours plus average return travel time locally.

International: Asia Pacific 10 hours a day every day, USA & EEU 12 hours a day every day, Other locations Please just ask for a quote.

E Class Contract

Unique tailored solution.

Whether you are the leader of a major imaging practice or a government heathcare area we have the solution for you.

*X-Ray Tube Coverage is available on A Class Contracts only. Its best to have cover for the unforseen but realised expense of a replacement, which can often have a catastrophic effect to the bottom line in a instant.

 
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